Refund Policy

At Academix Pro, we strive to provide high-quality digital learning services. Please read our refund policy carefully before making any purchase.

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1. General Policy

All purchases made on Academix Pro are related to digital services and online learning access, which are generally non-refundable once access has been granted.

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2. No Refund After Access

• Once a user gains access to any course, content, or platform features, no refund will be issued

• This applies to all digital products, subscriptions, and services

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3. Eligible Refund Cases

Refunds may only be considered under the following conditions:

• Duplicate payment made by mistake

• Payment deducted but service not activated

• Technical error from our system preventing access

In such cases, users must contact support within 3–5 days of the transaction.

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4. Non-Eligible Refund Cases

Refunds will not be provided for:

• Change of mind after purchase

• Lack of usage of the platform

• User misunderstanding of services

• Incorrect information provided by the user

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5. Refund Processing

• Approved refunds will be processed within 7–10 working days

• The amount will be credited back to the original payment method

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6. Cancellation Policy

• Once a service or course is activated, it cannot be cancelled

• Users are advised to review all details before making a payment

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7. Contact for Refund Requests

For any refund-related queries, users can contact us through the official contact details provided on the platform.

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Business Information

Business Name: Academix Pro
Legal Name: Nabinur Rahman
Effective Date: 17 March 2026